Frequently Asked Questions

VERY IMPORTANT

• All our jungle tours take place in the rainforest, please understand that there are risks as in any other activity.
• Please always follow your guide’s instructions and do not push activities, he/she will know what to do to minimize risks and keep you safe.

BEFORE BOOKING

Please note that, before paying, it is necessary to check the availability of the package you wish to purchase and the minimum payment to make the reservation is 35%, the remaining 65% will be paid before starting the tour. Also note that the payment of the entrance fees to the protected natural areas are not included and these will depend on the number of days you will stay in the reserve, and this payment must also be made before starting the tour.

Likewise, if you have any special requirements, it is necessary to be in contact from the beginning.

Each reservation is reflected in all the logistics that must be done before your arrival and with the quality service that our customers deserve, that is why we take very seriously a reservation with customers.

Please note that AMAZON BOUND is not responsible for payments without prior verification of availability.

WHAT SHOULD I PACK?

Here are some suggestions:

• Clothing and tick repellent
• Mosquito repellent with more than 40% deet
• Bottles to carry water
• Rain ponchos
• Cap or hat
• Sunglasses
• Sunscreen
• Comfortable and light clothing, camouflage or dark green, long sleeve and short sleeve polo shirts, sweaters and pants, preferably thin and quick-drying.
• A jacket, as temperatures may drop in the evenings.
• Clothing for swimming in the river: polo shirt and long pants, shorts, sandals and towels.
• A small backpack for excursions
• Headlamp and handheld flashlight
• Solar charger
• Extra batteries
• Binocular 8 x 42 tubular.
• If you bring cameras, we recommend long lenses up to 100 mt. and short lenses for insects, frogs and spiders.
• Walking shoes
• We provide rubber boots (but we do not have size 44 and up, if you have special boots or large sizes bring them with you.
• Personal utensils.
• If you have special flasks bring them
• Traveler’s first aid kit. It is the camp’s policy not to provide medications.
• Mosquito bite (itching) cream.
• Learn how to operate your camera in manual mode.
• Cash (soles, dollars) for drinks and bar services. We remind you that the money should be in small bills and coins to facilitate the payment of extra services in the camp.

ABOUT PAYMENT

• PAYPAL

Please ask for the payment invoice, so we can send it to you or if you prefer send us money to reservas@amazonbound.com.pe as part of the prepayment, please remember to cover the 8% PayPal commission fee.

• DEPOSIT

Please note that the deposit between banks has a high commission percentage, usually higher than 15%. And this is covered by the client.

• CARDS

With credit card VISA or MASTERCARD in both cases we charge a 5% more commission per card. You can also pay in cash with US dollars or soles at the exchange rate of the day without any commission.

What vaccinations are required for Tambopata?

Before traveling to Puerto Maldonado or other places in the Peruvian Amazon, visit a health care provider specializing in Travel Medicine who can tell you which vaccinations are recommended based on your health and vaccination history. It is best to consult this physician 4 to 6 weeks before your trip to allow time for vaccinations to take effect. You should mention each country you are visiting on your trip to receive appropriate advice for all your travel destinations. While there are no mandatory vaccinations for travel to Peru, the U.S. Center for Disease Control and Prevention (CDC) has the following recommendations:

Hepatitus A: Vaccination is recommended for all travelers to Peru.
Hepatitus B: Vaccination recommended for all travelers to Peru, especially those who may be exposed to blood or body fluids when giving or receiving medical care, drug injections, tattooing, or sexual contact with the local population.
Typhoid fever: Vaccination is recommended for all travelers to tropical South America, especially those staying in rural areas where exposure through food or water could occur.

Yellow fever: Vaccination is highly recommended for travel to the Amazon and the southern Amazon basin. Vaccination should be given at least 10 days prior to arrival and at 10-year intervals if you decide to stay.
Rabia: Vaccination is ONLY recommended for travelers at increased risk of exposure, including long-term travelers living in an area that presents a high risk of exposure, travelers working in occupations that will have direct contact with bats, stray dogs and cats or other mammals such as veterinarians, wildlife professionals or researchers.

What is the climate like in Tambopata?

The climate of Puerto Maldonado is tropical humid with high temperatures throughout the year, although especially August and September, to this is added the wind chill that sometimes touches about 45 ° C. In most months of the year in Puerto Maldonado there is significant rainfall, especially from October to April. The average annual temperature in Puerto Maldonado is 25.4 °C (77.4 °F). Rainfall is around 2221 mm. During the winter can occasionally occur the so-called friajes that are cold air masses from Antarctica that manage to lower the temperature even below 10 ° C. Always travel with cold weather clothing even if you are going to warm areas.

Transportation

There are several good quality bus companies that offer sleeper seats and meals on board, such as Moviltours, Excluciva, Maldonado Tours, among others.
To travel to the jungle it is best to travel by plane. Daily flights are 90 minutes from Lima (with a stopover in Cusco). The airlines that fly to Puerto Maldonado are LATAM and Skype. We recommend, both inbound and outbound, flights arriving before or until noon.
Most of the transfers from the city of Puerto Maldonado to the campsites are by land by car and by river with typical outboard motor boats.

Is it necessary to carry cash?

The services of bar, boutique or any additional services are not included in the price of your program. Payment is in cash in soles, dollars or euros, and if you do not have cash you can withdraw from the ATM in the city.

We recommend that you carry cash in small bills and coins to facilitate the payment of extra services in the camp.

¿Habrá agua potable durante el tour?

Due to the high humidity in the environment we recommend drinking plenty of liquids: water or infusions. The Camp will have bottles of drinking water so you can refill your bottle or canteen (to be more respectful with the environment we recommend bringing your own canteen and thus we will not consume drinks that are bottled in single-use plastic bottles). The water from the taps is not suitable for drinking, but it is suitable for cleaning.

Is smoking allowed?

Smoking is permitted in outdoor areas.

Please DO NOT smoke inside your tent, in the dining room, on the boat and during excursions.

About the excursions

The excursions are detailed in the different programs, with established schedules that can be modified in coordination with the guide. The reasons that may cause any change will be the weather or willingness of the guests. In this case the guest will have to fill out a “no activity” form duly signed to endorse his decision.

Observación de flora y fauna

Amazon bound has as a priority to carry out its activities in the middle of the jungle and its main excursions are inside the protected natural areas where there are a lot of animals living in the wild. This means that there is a high probability of observing all kinds of fauna following the guide’s instructions, but it is also possible that due to their nature, these animals cannot be seen.

Feeding

Our food is very varied with fusion dishes, from different regions mostly local. If you have any specific dietary requirements (diet, vegetarian, vegan, allergies, intolerances, etc…) please do not hesitate to let us know in advance.

Power supply and lighting

Peru operates on 220 volts. It is recommended to bring your own converter and adapter if possible. A flashlight is always necessary, especially in the jungle.

We have a generator that runs for 2 hours only in camp number (1) to recharge batteries and electronic devices.

In the camps it is recommended to bring a solar charger or extra batteries, because the use of an electric generator is not allowed.

The lighting of the camp will be with candles and battery-operated spotlights.

Insurance and accidents

In case of emergencies we have a first aid kit that is equipped to deal with minor cases that may arise in the area. In case of complex emergencies, an evacuation will be necessary, we will have to travel to Puerto Maldonado by the nearest route where there is access to a state clinic. Emergency expenses are not included in the reservation and must be covered by the traveler.

Since all nature activities are exposed to natural risks, before starting our service you will sign a commitment form “I release you from all liability whether financial, criminal or civil in respect of any accident or injury that I may suffer in my person due to negligence, carelessness or recklessness incurred during the trip and the stay in the camp”.

What is included in my reservation?

RETURNS

We want you to understand that AMAZON BOUND pays in advance for the booking of the logistics of operation, such as entrance fees to the protected natural areas, staff and the guides we work with are given a no-show fee, so in case of cancellations or no-shows we are sorry but there is no refund.
No Show: In the event that you have confirmed your reservation and do not show up at the camp, your deposit will not be refunded.

Need help?

Contact us at contacto@amazonbound.com.pe